Support
Support
We're here to help
Email Support
Get in touch with our team for technical assistance or questions.
hi@plugkit.io
Typically responds within 24 hours
Troubleshooting
Common issues and step-by-step solutions for each product.
Frequently Asked Questions
How do I install a module or plugin?+
Each product includes step-by-step installation instructions in its documentation. Navigate to the product's docs page and start with the Installation guide.
How do I get my license key after purchase?+
Your license key is delivered immediately via email after purchase. You can also find it in your account dashboard under Orders.
Can I use one license on multiple stores?+
This depends on your tier. Single licenses cover one production site, while Agency and Unlimited tiers cover multiple sites. Check the pricing page for details.
Do you offer refunds?+
Yes, we offer a 14-day money-back guarantee on all products. Contact us at hi@plugkit.io within 14 days of purchase for a full refund.
How do I update to the latest version?+
Download the latest version from your account dashboard and follow the update instructions in the product documentation. Your license key remains the same.
Still need help?
Our team is ready to assist you with any technical questions or issues.
Contact Support