Name: EUGuard — EU Compliance Monitoring for Shopify
Brand: PlugKit
Availability: InStock

Question 1

What EU regulations does EUGuard monitor?

Accepted Answer

EUGuard monitors 7 major EU regulations from one dashboard: the Green Claims Directive (EU) 2024/825 (greenwashing), General Product Safety Regulation (GPSR) 2023/988, EU Deforestation Regulation (EUDR), European Accessibility Act (EAA) 2019/882, EU Omnibus Directive (pricing transparency), Consumer Rights Directive (pre-contractual information), and Unfair Commercial Practices Directive (UCPD). Country-specific national rules are applied on top for all 27 EU member states.

Question 2

How does the AI greenwashing scanner work?

Accepted Answer

Our AI analyzes every product listing using NLP to detect unsubstantiated environmental claims like 'eco-friendly', 'sustainable', or 'natural'. Each claim gets a confidence score and severity level (critical, high, medium, low). The scanner suggests compliant alternatives — for example, replacing 'eco-friendly' with 'made from 80% recycled polyester (GRS certified)'. It also scans product images via GPT-4o vision for misleading labels or certifications.

Question 3

What languages does EUGuard scan?

Accepted Answer

EUGuard auto-detects the language of each product description and scans compliance per locale. Currently supported: English, German, French, Spanish, Italian, Polish, Dutch, and Portuguese — with localized greenwashing patterns for each (e.g., German 'klimaneutral', French 'écologique', Spanish 'ecológico'). AI-generated fixes are written in the same language as the original text.

Question 4

How does the per-country regulation engine work?

Accepted Answer

EU-wide regulations are the baseline, but some countries have stricter national rules. For example, Germany bans 'klimaneutral' claims without proof (UWG), France prohibits 'carbon neutral' without certification (Loi Climat), and the Netherlands applies 5 strict ACM sustainability rules. EUGuard tracks enforcement levels for all 27 EU countries and shows a visual compliance heatmap — so you know exactly where your products are at risk.

Question 5

What is the AI auto-fix feature?

Accepted Answer

AI auto-fix rewrites non-compliant product descriptions with substantiated, regulation-compliant language. You see a side-by-side before/after comparison with the compliance score delta. One click pushes the corrected text directly back to your Shopify store. In testing, compliance scores jumped from 40% to 90% after auto-fix. Every fix is logged in an immutable AI audit trail.

Question 6

What is GPSR and does EUGuard handle it?

Accepted Answer

The General Product Safety Regulation (EU) 2023/988 requires responsible person contact details, safety warnings, and compliance declarations for every product sold in the EU. EUGuard manages all GPSR data per product with bulk editing support, missing data detection, and compliance checklists per product category.

Question 7

What is EUDR and does EUGuard handle it?

Accepted Answer

The EU Deforestation Regulation requires due diligence statements for products containing wood, rubber, palm oil, coffee, cocoa, soy, or cattle derivatives. EUGuard's AI detects applicable commodities in your catalog, manages due diligence declarations, tracks risk assessments, and maintains a full audit trail for regulatory evidence.

Question 8

What fines can I face for non-compliance?

Accepted Answer

EU regulators can levy fines of up to 4% of annual turnover for greenwashing violations under the Green Claims Directive (enforcement begins September 2026). The EAA imposes member-state-level penalties for accessibility violations. GPSR violations can result in product recalls and market bans. The UCPD allows consumer protection authorities to impose sanctions including product bans and fines up to €10M in some countries.

Question 9

Does EUGuard modify my store or products?

Accepted Answer

EUGuard is read-only by default. Scanning, analysis, and reporting never modify your store. The only exception is the AI auto-fix feature — when you explicitly click 'Apply Fix', it writes the corrected description back to Shopify. You always see the before/after comparison first, and every change is logged in the audit trail.

Question 10

How long does a compliance scan take?

Accepted Answer

A typical scan of 100 products completes in under 60 seconds. Larger catalogs (1,000+ products) take 3-5 minutes. Multi-language scans add ~1 second per language per product. Accessibility audits of the storefront take 2-3 minutes depending on page count. Scans run in the background — you can continue using the dashboard while they complete.

Question 11

Can I run EUGuard on multiple Shopify stores?

Accepted Answer

Yes. The Enterprise plan ($149/month) includes multi-store support. Each store gets its own compliance dashboard, scan history, reports, and AI audit trail. Install the app on each store and link them to your EUGuard account.

Question 12

What accessibility standard does EUGuard check?

Accepted Answer

EUGuard audits against WCAG 2.1 Level AA, the standard required by the European Accessibility Act (EAA 2019/882) since June 2025. We check all 4 POUR principles: Perceivable, Operable, Understandable, and Robust — with element-level issue location, code snippets, and remediation guidance per issue.

Question 13

Is there a free plan?

Accepted Answer

Yes. The Starter plan is free forever for stores with up to 50 products. It includes basic greenwashing scanning in English with monthly scans. Paid plans start at $19/month (Growth) with multi-language scanning, country rules, and weekly scans. All paid plans include a 14-day free trial with full access.

Question 14

How does the AI compliance chat work?

Accepted Answer

The AI compliance chat assistant lets you ask regulation questions in plain language — like 'Can I call my product eco-friendly?' or 'What does the Green Claims Directive require?' Every answer includes legal references (Directive, Article, Paragraph) so you can verify the source. The assistant has context about your specific products and scan results.

Question 15

What does the AI audit trail include?

Accepted Answer

Every AI decision is logged: scan results, fix suggestions, risk scores, auto-fix applications, and chat responses. Each entry includes the timestamp, the AI model used, the input data, the output, and the confidence score. This immutable trail proves due diligence to regulators and auditors — essential for Green Claims Directive compliance.

Question 16

How do I get support?

Accepted Answer

Growth plan includes standard email support. Professional plan includes priority support via email at support@euguard.app with 4-hour response time. Enterprise customers get a dedicated account manager and SLA. All plans include access to the AI compliance chat assistant for instant regulation questions.

Question 17

Does EUGuard check the EU Omnibus Directive for pricing?

Accepted Answer

Yes. The Professional and Enterprise plans include Omnibus Directive checks. EUGuard verifies that discounted products show the prior price (lowest in 30 days), detects fake urgency tactics ('Only 2 left!', countdown timers), flags misleading price comparisons, and identifies dark patterns in checkout flows.

Question 18

When does the Green Claims Directive take effect?

Accepted Answer

Directive (EU) 2024/825 (the Green Claims Directive, also called ECGT) takes full effect on September 27, 2026. After that date, all environmental claims must be substantiated with scientific evidence. Stores that prepare now avoid last-minute scrambles and potential fines of up to 4% of annual turnover.

EUGuard

Tudo o que precisa para EUGuard

Greenwashing Scanner

AI Greenwashing Scanner

Multi-Language Scanning

Multi-Language Compliance Scanning

Country Compliance Heatmap

Per-Country Regulation Engine

AI Auto-Fix

AI Auto-Fix & One-Click Push

GPSR Safety Data

GPSR Product Safety Management

EUDR Tracker

EUDR Due Diligence Tracker

Compliance Dashboard

Compliance Dashboard

AI Chat & Audit Trail

AI Compliance Chat & Audit Trail

Choose Your Plan

Starter

Growth

Professional

Enterprise

Capturas de Ecrã

AI Greenwashing Detection

Multi-Language Scanning

Per-Country Regulation Engine

GPSR Product Safety

EUDR Due Diligence

Document Scanner

AI Auto-Fix & Chat

Accessibility Compliance

Pricing & Consumer Protection

Reporting & Monitoring

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